Job Title : Regional Manager
Hours : 40
ROP : Discussed during application
Location : To cover North West Clubs (Belfast, Blackpool, Burton, Carlisle, Cookridge, Crewe, Wakefield, Worksop)
The Role
As the Regional Manager, you will be a vital member of the Senior Management team. Your role is to combine your skills to lead a team of General Managers to produce results which are reflected on the Balanced Scorecard and the required Commercial return. You will have strong Operational skills to lead the way on decision making and be able to articulate these decisions to the Head of Operations and Board of Directors directly.
Why am I here?
Consistency, Operational Excellence, Communication, Commerciality. People Focus 1.To ensure global daily procedures are adhered to with a view to consistency of approach across all operational areas, captured by a robust measuring mechanism, such as the Balanced Scorecard, including management of your own Club. 2.To manage the other General Managers within your Cluster and ensure consistency and maximisation of profit across the estate. 3.To ensure the commercial return from the Health Clubs is aligned with expectations in term of budget. 4.To ensure the Health and Safety of the sites is paramount and all training is current and in accordance with the Group Health & Safety Compliance Manager. 5.Be customer focussed and ensure all complaints / feedback areas are monitored and managed in a timely manner. 6.Influence positive change to produce better results, both in the short and longer term.
How am I measured ?
Balanced Scorecard performance - Regional and Club Position
Performance against quarterly monthly objectives
Personal behaviour and actions that measure up to the Bannatyne values
The performance of your Region (club by club)
EBITDAR v Plan
Member and Employee Feedback
Compliance Scores
What do I need?
A vibrant personality and a drive for excellence in people development, operational excellence, financial acumen and drive to succeed.
The ability to build relationships with the Board, Senior Management Team,reporting lines and external Stakeholders.
Drive and resilience
Ability to problem solve
Analyse and make decisions
* Communicate to the wider network
Travel and stay away from home in the week
To demonstrate Company values at every level
What’s in it for me?
Bonus on achievement of targets
33 Days Annual Leave (Inclusive of Public Holidays)
Opportunity to progress your career in the Bannatyne Group Interested?
Free Gym membership
50% discount in the cafe bars
30% discount on spa treatments
Access to our benefits hub
Employee Assistance Programme
Interview dates: 2nd July 2024 (Head Office)