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Job Title : Restaurant Supervisor
Hours : 40 per week
Rate of Pay : £12.75 per hour
Location : Hotel Darlington
Step into a dynamic leadership role as a Restaurant Supervisor at Bannatyne!
We’re looking for an enthusiastic, service-driven professional to support our hotel operations and help create exceptional guest experiences. You’ll assist in managing day-to-day operations, lead and inspire a passionate team, and ensure everything runs smoothly and efficiently.
Our Perks:
B-fed - complimentary lunch or breakfast.
Flexible schedule.
28 days annual leave increases with tenure.
Free gym membership.
Complimentary gym membership for another person (after 2 years service).
Discounted Spa Treatments - 30%
Discounted Spa Goods - 20% ELEMIS Products.
Discounted Meals and Beverages - 50% cafe/bar.
Career & Personal Development training.
Mental Health, Well-Being and EAP Services.
Length of Service Awards.
Staff Awards and Bonuses.
Discounted entertainment and shopping.
A typical day in the life of a Restaurant Supervisor:
Assist with the smooth daily running of the restaurant, ensuring a high standard of service and presentation at all times.
Host and manage the restaurant during private events, including small weddings and private functions, ensuring a personal and tailored service for guests.
Work closely with the Management team and other departments to coordinate service delivery and guest satisfaction.
Set up conference and event rooms to the required standards, ensuring full attention to detail and service readiness.
Maintain up-to-date product knowledge of all menu items, promotions, and hotel/spa facilities to support an informed and confident service.
Uphold brand standards within the conference and banqueting department, ensuring that all guest expectations are not only met but exceeded.
Promote sales and actively up-sell food and beverage items to maximise revenue and enhance the guest experience.
Support the day-to-day operational tasks, including cleaning schedules, stock rotation, health & safety checks, and compliance standards.
Serve behind the bar as required, delivering a friendly and efficient service in line with company standards.
Carry out other duties as required to ensure the smooth and professional running of the wider hospitality and spa offering, supporting the guest journey throughout the venue.
What we are looking for:
Previous experience in a hospitality management role, ideally in a restaurant or events setting.
A confident leader with the ability to motivate and develop a team.
Excellent interpersonal and communication skills.
Strong organisational and time management skills, with a keen eye for detail.
A genuine passion for creating exceptional guest experiences.
Flexible and adaptable, with the ability to remain calm under pressure.
Knowledge of health and safety regulations, including COSHH, and a commitment to maintaining a safe working environment.
Flexibility to work shifts, including weekends and holidays.
It would be desirable if you had a Food hygiene certification and a personal licence. It would also be advantageous if you had First Aid and Fire Safety certifications and had experience with hotel management software.
Why Bannatyne?
Join Bannatyne as a Restaurant Supervisor and become part of a brand that values quality, innovation, and people! Here, you’ll enjoy a supportive work environment with fantastic benefits like free club membership, discounts on hotel services, and opportunities for career growth within a respected leisure and hospitality group.
At Bannatyne, we believe in empowering our team to deliver exceptional guest experiences while fostering personal and professional development. If you’re ready to make an impact and grow your career in a dynamic setting, Bannatyne is the place for you!