Estates Administrator

Location Darlington
Department: Head Office
Job type: Permanent
Salary: £14,040
Job ref: 044080
Published: 24 days ago

Job Title : Estates Administrator 

Hours :  22.5 (these hours can be completed over 3 or 5 days)

Rate of Pay :  £14,040 pa (£12.00 ph)

Location :  Darlington 

Join Bannatyne as an Estates Administrator and be at the heart of assisting with the management of our dynamic portfolio of properties! 

This is your chance to combine your keen eye for detail, advanced spreadsheet skills, and passion for property management to make a real impact. You'll work closely with the Estates team to drive key projects, and ensure our estates run smoothly—all while being part of a team that values growth, innovation, and excellence. 

If you're ready to take your career to the next level in a fast-paced, rewarding environment, this is the role for you!

Our Perks:

  • B-Fuelled - complimentary lunch or breakfast.

  • Flexible schedule.

  • 28 days annual leave increases with tenure.

  • Free gym membership.

  • Complimentary gym membership for another person (after 2 years service).

  • Discounted Spa Treatments - 30%

  • Discounted Spa Goods - 20% ELEMIS Products.

  • Discounted Meals and Beverages - 50% cafe/bar.

  • Career & Personal Development training.

  • Mental Health, Well-Being and EAP Services.

  • Length of Service Awards.

  • Staff Awards and Bonuses.

  • Discounted entertainment and shopping.

A typical day in the life of a Estates Administrator:

  • Provide administrative support to the Estates Director and team, including diary management, meeting coordination, and preparation of reports and presentations.

  • Manage incoming and outgoing communications, including emails and phone calls for tenants, vendors, and other stakeholders , ensuring timely and accurate responses.

  • Maintain and organise the Estates department's filing systems, both digital and physical, ensuring all documents are up-to-date and easily accessible.

  • Coordinate with estate managers and stakeholders to schedule meetings and site visits to facilitate property maintenance, repairs, and refurbishments.

  • Coordinate with external service providers, such as maintenance contractors, utility companies to ensure the timely delivery of tasks and compliance along with service agreements.

  • Ensure all property compliance documentation (e.g., health and safety certificates, insurance, licences) is maintained and renewed in a timely manner.

  • Assist in the preparation and maintenance of property records, including leases, contracts, and maintenance schedules.

  • Maintain accurate records and documentation in relation to the estate portfolio including leases, contracts and property files etc.

  • Generate regular reports on property performance, maintenance activities, and budget expenditure for review by the Estates Director.

  • Assist in the analysis of property data to identify trends, issues, and opportunities for improvement.

  • Assist in the preparation of budgets and forecasts for the Estates department.

  • Monitor expenditure against budgets, process invoices, and liaise with the finance team to ensure accurate and timely payments to contractors and suppliers.

  • Keep accurate records of all financial transactions related to estates management.

  • Assist in the coordination of property inspections, repairs and maintenance activities as and when required.

  • Liaise with internal teams (e.g., finance, legal, operations) and external stakeholders (e.g., consultants, contractors, suppliers) to ensure projects are delivered on time and within budget.

  • Monitor project timelines and deliverables, providing regular updates to the Estates Director and team.

  • Ensure compliance with all relevant legislation and regulations, including health and safety, environmental, and property management standards.

  • Support the Estates team in identifying, researching and gathering information on relevant legislation, policies and best practices in estate management.

  • Collaborate with colleagues to identify opportunities for improvement in processes to increase the efficiency and effectiveness of the estate management operations.

  • Build and maintain effective relationships with internal stakeholders, including club managers, operations teams, and other departments.

  • Act as the point of contact for external stakeholders, including landlords, tenants, contractors, and regulatory bodies, ensuring timely and professional responses are received.

  • Ensure clear and consistent communication of estates-related updates, policies, and procedures.

  • Prepare and distribute correspondence, reports and other documentation as required.

What we are looking for:

  • Previous experience in an administrative role, preferably within estates, property management, facilities management or a related field.

  • Strong understanding of spreadsheets, including the ability to create and manage complex spreadsheets, use advanced formulas, pivot tables, and data analysis tools to generate accurate reports and insights.

  • Experience in supporting project coordination and managing multiple stakeholders.

  • Ability to manage multiple tasks, prioritise effectively, and maintain high levels of accuracy and attention to detail.

  • Excellent verbal and written communication skills, with the ability to interact professionally with stakeholders at all levels.

  • Proactive and solution-oriented approach to problem-solving, with strong analytical and decision-making skills.

  • Ability to work effectively within a team environment and build strong working relationships.

  • Strong time management skills, with the ability to work under pressure and meet deadlines.

  • Flexibility to adapt to changing priorities and work in a fast-paced environment.

  • Has the ability to ensure accuracy in data management and documentation.

  • Demonstrated capability to manage tasks and responsibilities autonomously with minimal supervision, ensuring consistent productivity and high-quality output.

It would be desirable if you had knowledge of property management processes, legislation, and compliance requirements along with relevant qualifications in business administration, property management, or a related field. It would also be advantageous to have familiarity with financial administration, including budgeting, invoicing, and expense management.

Why Bannatyne?

Bannatyne is a well-respected name in the leisure and wellness sector. By joining our team, you’ll be part of a company that is dedicated to delivering exceptional service and improving the well-being of its members and employees alike.

Join Bannatyne’s as an Estates Administrator and take your career to the next level! You'll be at the core of our estates team working with a dynamic team to drive key projects and make a real difference. 

With opportunities for growth, a fast-paced environment, and a company that values innovation and excellence, Bannatyne’s is the perfect place to develop your skills and thrive. If you’re looking for a role where no day is the same Bannatyne is the place for you.