This is the Bannatyne Group privacy and cookie notice. The Bannatyne Group consists of The Bannatyne Group PLC, Bannatyne Fitness Limited, Bannatyne
Fitness (2) Limited and Bannatyne Hotels Limited.
1. Introduction and summary
1.1. Introduction
Thanks for reading our privacy notice. It tells you how we collect, use and share your personal information and what your rights are – and how to exercise
them.
This notice applies to you if you are:
● A customer: a health club member (or their guest), spa user, hotel/restaurant guest or someone who buys products from our website, a health club,
hotel or spa
● A supplier: a sole trader or partnership or a contact for us at a corporate supplier who provides services to us
● A consultant: an adviser, consultant, or other professional expert
● A job applicant: someone who is interesting in working for us
● An interested person: someone who makes an enquiry or complaint or corresponds or enters a competition with us or visits us, who isn't in any of the
categories above
● A relative of a member of our staff: a close family member or next of kin of a member of our staff, or
● A website visitor or user of social media: a visitor to our website or user of social media.
This notice doesn't apply to Bannatyne Group staff, a freelance service providers (personal trainer, swimming instructor or class instructor) or shareholders.
There are a couple of technical definitions to get out of the way first. Here they are.
By “personal information” we mean personal data as defined in UK data protection law. In general, it means any information relating to you, which identifies
you or allows you to be identified. That may be your name, an ID number, location, an online identifier or factors specific to you (e.g. physical, physiology
(thoughts, feelings), genetic, mental, economic, cultural or social factors).
By "sensitive" personal information we mean two things: 1. what's technically known as "special categories" (personal information revealing racial or ethnic
origin, political opinions, religious or philosophical beliefs, or trade union membership, genetic data, biometric data for the purpose of uniquely identifying an
1
individual, data concerning health or data concerning an individual's sex life or sexual orientation) and 2. criminal data (criminal offences or related security
measures, including the alleged commission of offences, proceedings for an offence committed or alleged to have been committed or the disposal of those
proceedings, including sentencing).
For ease, we've split this privacy notice up into parts:
Part 1: Introduction and summary
Part 2: Important information about your rights in relation to consent and to object to our use of your personal information
Part 3: Key information required by the GDPR
Part 4: Cookies and similar technologies
If you have any queries about this privacy notice, please contact us. Please see "Our identity and contact details" in section a and "Data protection officer"
section b of "Key information required by the GDPR" below for our data protection officer's contact details.
1.2. Summary
Here's a summary overview to help you navigate. Find yourself in the left hand column, then read across the table.
2. Important information about your rights in relation to consent and to object to our use of your personal information
3. Key information required by the GDPR
Here are important details about us and our use of your personal information.
4. Cookies and similar technologies
4.1. Introduction
A cookie is a file containing a small amount of information that a website places on your device. Similar technologies include:
● Local shared objects (Flash cookies) – data that websites which use Adobe Flash store on your device
● Local storage (session storage and database storage) – a type of file placed on your device that can hold data, often related to video or audio
content
● Pixels – (also known as clear gifs, web beacons or web bugs) are code used on a web page or in an email notification. They are used to learn
whether you’ve interacted with certain web or email content. This helps to measure and improve services and personalise your experience.
We use cookies and similar technologies to help us understand how people interact with our website. That means we can make improvements and develop
the website in an informed way for our website visitors and members. It helps us improve your overall experience.
As at May 2018, and depending on your use of the site, browser and device settings, we use around 12 third party cookies (including Facebook and Twitter)
and 12 first party cookies plus local storage and on our site at https://www.bannatyne.co.uk/.
We use cookies which are essential to your use of the site (e.g. to shop); performance cookies (Google analytics) to collect site statistics; and functionality
cookies to provide services such as the hotel table reservation feature and the wedding availability checker. Google may use targeting cookies for its own
advertising purposes in conjunction with the hotel table reservation tool.
4.2. What cookies do we use?
4.3. How to see individual cookies and withdraw consent to cookies and similar technologies
4.3.1. Cookies
Cookies change and their names and descriptions are not very user-friendly for most people, so we haven't listed them individually. If you want to see
the cookies currently used on our website, they should be visible through your browser. (Please see below for instructions.)
To give or withdraw consent to cookies, please adjust your browser settings.
There are different browsers and manufacturers upgrade them frequently. The best way to get the right instructions is to go to the manufacturer's
support page. The following support/privacy pages (for some of the more common browsers) are correct as at May 2018.
● For Chrome, please see Google's support page here: https://support.google.com/chrome/answer/95647
● For Internet Explorer, please see Microsoft's support page here:
https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies
● For Edge, please see Microsoft's privacy page here: https://privacy.microsoft.com/en-us/windows-10-microsoft-edge-and-privacy
● For Firefox, please see Mozilla's support page here: http://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences
● For Safari, please see Apple's support page here for Macs: https://support.apple.com/kb/PH21411 and here for mobile devices:
https://support.apple.com/en-us/HT201265.
If you have problems with these pages, can't see individual cookies or want find out more about how cookies are handled within your browser, please
go to the manufacturer's site and search for the browser name and your cookie query.
4.3.2. Flash cookies
To disable flash cookies (local shared objects) go to the Global Storage Settings panel of the online Settings Manager at Adobe's website at
http://www.macromedia.com/support/documentation/en/flashplayer/help/settings_manager03.html. This places a permanent flash cookie on the
device, informing all other websites that you do not want flash cookies stored on your device.
4.3.3. Online advertising cookies
We use cookies and similar technologies for online advertising. To find out more and give or withdraw consent, please visit
www.aboutads.info/choices.
You can prevent Google’s collection of data generated by your use of the site (including your IP address) by downloading and installing a browser
plugin available at https://tools.google.com/dlpage/gaoptout?hl=en.
4.3.4. Local and session storage
You can delete local storage, session storage and database storage in the same way that you delete cookies.
4.3.5. Pixels
You cannot delete pixels but you may be able to disable them by disabling cookies or by using browser add-ons or extensions. Some pixels in emails
can be disabled by selecting an option in your email application not to download images.
Please be aware that restricting cookies and similar technologies may impact on the functionality of our website
4.4. Further information
To find out more about cookies, including how to see what cookies and other technologies have been set and how to manage and delete them,
please visit http://www.allaboutcookies.org/ and http://www.youronlinechoices.com/.