Job Title : Senior Beauty / Spa Therapist
Hours : 32
Rate of Pay : £12.40ph
Location : Solihull
Are you an experienced Spa Therapist with a passion for wellness and exceptional service? Bannatyne Group, a premier name in health and wellness, is seeking a Senior Spa Therapist to join our team and lead by example. If you’re ready to take your career to the next level, we want to hear from you!
Our Perks:
B-Fuelled - Complimentary lunch or breakfast
Flexible schedule
28 days annual leave increasing with tenure
Free gym membership
Complimentary gym membership (after 2 years service)
Discounted Spa Treatments - 30%
Discounted Spa Goods - 20% ELEMIS Products
Discounted Meals and Beverages - 50% cafe/bar
Career & Personal Development training
Mental Health Well-Being & EAP Services
Length of services awards
Staff awards and Bonuses
Discounted entertainment and shopping
A typical day in the life of a Senior Spa Therapist:
Perform a variety of spa treatments including massages, facials, manicures, pedicures and more, tailored to meet guests' individual needs.
Lead, mentor and support Junior Spa Therapists, ensuring a culture of continuous learning and professional growth.
Liaise and support the Spa Manager.
Provide professional, high-quality service to ensure a relaxing and rejuvenating experience for all clients.
Ensuring the proper use of spa equipment and maintaining high standards of cleanliness.
Build and maintain strong client relationships, encouraging repeat visits and referrals.
Assist in promoting spa services, special offers and products to enhance the guest experience based on consultations.
Maximise revenue opportunities in accordance with your targets and seek assistance if you need additional support or training.
Stay informed about the latest industry trends and techniques to continuously enhance your skills.
Adhering to all company health and safety guidelines.
What we are looking for:
Have an NVQ Level 2 & 3 Beauty Therapy qualification or equivalent.
Proven experience as a Spa Therapist.
Have strong interpersonal and communications skills and a customer focused attitude.
A genuine passion for health, wellness and customer service.
The ability to establish rapport, build trust and demonstrate credibility.
Ability to work flexible hours, including weekends and holidays.
It would be desirable if you had knowledge and experience of ELEMIS products along with experience of guiding, managing and motivating teams to bring collective success. It would also be beneficial if you had proven experience of upselling and cross-selling to maximise profits.
Why Bannatyne?
At Bannatyne Group, we are dedicated to excellence in health and wellness. As a Senior Spa Therapist, you will have the opportunity to assist with leading a team, inspire excellence, and make a significant impact on our clients well-being. You’ll work in a luxurious environment, equipped with the best tools and products, and surrounded by a team that values your expertise.
Ready to lead and inspire while advancing your career? Apply now and become part of the Bannatyne family!
Join us at Bannatyne, where your expertise will shine, and your leadership will transform lives!