Spa Assistant Manager

Location Stotfold
Department: Spa
Job type: Permanent
Salary: £14.30
Job ref: 031458
Published: 15 days ago

Job Title : Spa Assistant Manager
Hours : 40 hours per week, over 5 days
Rate of Pay : £14.30 per hour
Location : Fairfield

About the Role

Applications are invited for an Assistant Spa Manager within one of our prestigious health clubs. Here at the spa we are dedicated to our members and strive to find people who are passionate about exemplary customer service.

The Bannatyne Spa offers a diverse spa menu in vibrant health club environments including beauty and working with leading suppliers such as Elemis, Nouveau lashes, OPI, Lycon and Lava Shells.

We are looking for someone hard-working, flexible and customer friendly with strong retail experience and an appetite to learn new skills. We require natural leadership qualities, strong people development skills, effective time management and a strong work ethic. You should be confident to cover the Spa when the Spa Manager is out of the business. Performance is measured through objective KPIs such as profit retail performance, profit conversion and mystery shopping. Rewards are given through discretionary monthly commission schemes on achievement of good results.

The successful applicant must hold a NVQ level 3 Beauty Therapy qualification or equivalent and must be dedicated to achieving business results through the management of people and KPI's. You will need to demonstrate competency in all aspects of the role when reporting to the Spa Manager. These will include assisting performance management of the team, income generation, achievement of profit expectations, implementation of promotions and processes, cost management and maintaining high standards within the Spa environment. In addition you will be expected to deliver treatments to an exceptional standard.

Elemis trained is desirable but not essential.

About the Company

Working for the Bannatyne Group is more than just a job. Here at Bannatyne we are dedicated to well-being and are always seeking energetic, personable people to join our teams. We aim to provide a positive, welcoming and inclusive culture with plenty of team support and growth opportunities.

We offer a great range of Company benefits including FREE membership to our premium Health Clubs and discounted products and services.

Rewards & benefits include:-

FREE membership to our premium Health Clubs
50% discount in our cafe bar (including on-site Starbucks products)
30% discount on Grenade products purchased in our cafe bar
30% discount on spa treatments and 20% discount on products
Up to 50% discounted overnight stays at any of the Bannatyne Hotels
Access to our benefits hub including high street and entertainment saving vouchers
Refer a friend incentive scheme
Employee Assistance Programme (Free 24hr personal support service)
Committed to investing in our people, we also offer opportunities for advancement and career progression, providing every employee a platform to be the best they can be.

If you like to have fun whilst working hard, be part of a high performing team with customer focus and want to enjoy the rewards this brings, click APPLY now!

We reserve the right to close this advert before the closing date if sufficient applicants have been received.